Shipping Policy

At Arcane Gaming, we aim to deliver your orders promptly and securely. This Shipping Policy outlines our procedures and guidelines regarding shipping, delivery timeframes, and costs. Please read carefully for a better understanding of how we handle your shipments.

1. Shipping Methods

1.1. We offer a variety of shipping methods, including standard, expedited, and international shipping, to cater to your delivery needs.
1.2. Shipping options will be available at checkout, allowing you to choose your preferred method based on your location and urgency.

2. Shipping Rates

2.1. Shipping rates are calculated during checkout based on the weight of your order and the delivery destination.
2.2. We may offer free shipping promotions from time to time. Please check the details on our website for any applicable offers.

3. Delivery Timeframes

3.1. Delivery times vary depending on the shipping method chosen and your location:

Domestic orders: Typically 3-5 business days.
International orders: Typically 7-14 business days, depending on the destination country.

3.2. Please note that these timeframes are estimates and may vary due to unforeseen circumstances such as weather, customs delays, or other factors.

4. Order Processing

4.1. All orders are processed within 1-2 business days, excluding weekends and holidays. You will receive an email notification once your order has been shipped.
4.2. Orders placed after 3 PM will be processed the next business day.

5. International Shipping

5.1. We offer international shipping to most countries worldwide.
5.2. International customers are responsible for any customs duties, taxes, and fees imposed by their country of residence.
5.3. Please note that shipping times for international orders may vary depending on customs processing in your destination country.

6. Lost or Damaged Packages

6.1. In the event that your package is lost or arrives damaged, please contact our customer support team immediately.
6.2. We will investigate the issue and work with the shipping carrier to resolve the problem as quickly as possible.

7. Tracking Your Order

7.1. After your order has been shipped, you will receive a tracking number via email to monitor the status of your package.
7.2. You can track your order using the tracking link provided in the email or by visiting the carrier's website.

8. Contact Us

If you have any questions or concerns about our Shipping Policy or the status of your order, please feel free to contact us:

Arcane Gaming
Email: support@arcanegaming.com

By placing an order on our website, you acknowledge and agree to our Shipping Policy.